There are two parts to this assignment, each part requiring
a separate document. You need to submit both documents.
1. Case study
2. SAP exercise
Part 1 of 2 – Case study (35 marks)
Correct referencing
You are required to use
• Harvard in-text citation using the correct format
• Harvard list of reference matching the in-text citation
You will find information about Harvard referencing style on
the USQ website, and, should you require further details, there are various
other sources on the internet that provide details on the Harvard referencing
style.
EndNote – now compulsory
The library also makes EndNote available to students and for
this assignment you are now required to use EndNote for all you in-text
citation and list of reference.
Plagiarism
Please ensure that you are aware of the Academic Integrity
Policy. You will find further information on referencing and plagiarism at the
USQ web site.
Report Format
You are required to use report format as per USQ web site.
The number of words of your report should be between 2,000 and 3,000 words for
the body.
As a third year student, your aim is to be succinct and
clear in your writing, which means less rather than more words.
The case
The pdf of the case study is available in the same folder as
this assignment specification.
Bansal, V, 2013, “Identifying Critical Success Factors for
ERP in SMEs through a Case Study”, International Journal of Future Computer and
Communication, vol. 2, No. 5, pp. 471-475.
You are required to use chapter 5-9 inclusive from your
Motiwalla & Thompson textbook, and at least 3 academically sound external
sources to address and discuss the following in your report:
1. Identify and critically discuss the objectives for the
company opting for an ERP system and critically argue if this has been the
right decision.
a. Use the textbook material and the additional academic
sources to back up your argument (in text citation).
2. State the implementation strategies the company adopted
and discuss the level of success for this particular company.
a. Use the textbook material and the additional academic
sources to back up your argument (in text citation).
3. Identify the process used for vendor selection and
critically discuss if this has been suitable for this company, including
contract management and license agreements in your consideration.
a. Use the textbook material and the additional academic
sources to back up your argument (in text citation).
4. Identify and critically discuss of the companies Go-Live
readiness.
a. Use the textbook material and the additional academic
sources to back up your argument (in text citation).
5. Identify and critically discuss the critical success
factors for this company.
a. Use the textbook material and the additional academic
sources to back up your argument (in text citation).
6. Identify and critically discuss the organisational
commitment and business process management.
a. Use the textbook material and the additional academic
sources to back up your argument (in text citation).
Part 2 of 2 – SAP (15 marks)
For this part of the assignment you are required to complete
the SAP Practical exercise for the Materials Management (MM) Case study, which
you find in the same folder as this assignment specification.
Using a separate word document, you are required to keep a
journal as you work through this exercise.
• Complete the SAP Materials Management exercise as directed
in tutorials 7-9 and record the outputs in a word document.
• Continue to keep a journal of your activities and
experience of using SAP, making sure that your comments are professional.
• Include the copy of your full journal as an appendix to
the reflective essay.
Reflective essay:
• Write an essay between 800-1200 words reflecting your end
user experiences of the SAP software.
o Identify 3 appropriate end user criteria with which to
evaluate the SAP software.
o The 3 criteria should be based on the course readings,
textbook, and your 3 academically sound external sources.
o Your essay should be based on your journals but also draw
upon the theoretical knowledge that you have gained during the semester.
In the allocation of marks, your inputs in the SAP GBI
database (as shown in a SAP report of your activity by User ID), your submitted
journal and SAP exercise outputs will be taken into account.
Please note, no marks will be given for this section if the
SAP report generated does not produce a record of any activity by your GBI user
ID.
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